Help
Frequently asked questions
Can't find your answer? Call or text (780) 473-2424 — a real parts person will help.
Buying parts
Do you pull the part for me?
Yes. We're a full-service recycler, not a pick-n-pull — our staff pull, clean, and test the part for you. No tools, no walking the yard.
How do I find the right part?
Search our inventory by year/make/model, open the vehicle, and request the part — or just call/text us the part and your VIN and we'll confirm fitment and price.
Are used parts safe and tested?
Every part is inspected and, where possible, tested before sale, and it's warranty-backed. We verify fitment before it ships.
Do you have new or aftermarket parts too?
We focus on quality used and remanufactured parts, and we carry select new items. If we don't have it, we'll source it through our recycler network.
Pricing & warranty
How much does a part cost?
We quote per request so you get an accurate price for your exact vehicle — no fake list prices. Request a part or call and we'll price it fast.
What warranty comes with parts?
Every used part is tested and warranty-backed: a 90-day warranty is included, and additional warranty is sold separately if you want longer. Remanufactured gas engines in non-commercial use go much further — a 4-year no-fault warranty with labour, included in the price at no extra charge. Labour is paid up to CAD $95.00 per hour on Mitchell remove-and-replace hours, and proof of professional installation is required. See Warranty & Guarantees for details.
Is the quote the final price?
The part price we quote is firm — no surprise markups. Taxes, shipping, and a 1.8% credit card fee (on credit card payments) are always shown before you pay, never hidden.
Is there a fee to pay by credit card?
Yes — a 1.8% credit card fee applies to credit card payments. It's calculated on the price of goods (not the refundable core deposit on reman units) and appears as a separate line before you pay, so there are no surprises.
Tires
Can I buy tires online?
Not right now — our online tire shop is under construction. We still sell used tires: send us your size or vehicle through Request Tires, or call (780) 473-2424, and we'll check what's on the shelf.
Do you sell singles or only sets?
Both — singles, pairs, and full matched sets. Many customers just need one or two to match what's on their vehicle.
What if you don't have my size?
We restock weekly and can source sizes we don't have on the shelf — use Request Tires and we'll track them down.
Remanufactured engines & heads
What's the difference between used and reman?
A remanufactured engine is fully rebuilt to OEM spec with new wear parts and carries a far longer warranty; a tested used engine costs less and ships faster. We quote both so you can compare.
What warranty comes with a remanufactured engine?
A remanufactured gas engine in non-commercial use carries a 4-year no-fault nationwide warranty that includes labour. The builder’s standard cover is 3 years, parts only. Every gas engine we sell includes the 4-year no-fault warranty with labour, at no extra charge. Labour is paid up to CAD $95.00 per hour on Mitchell remove-and-replace hours, and proof of professional installation is required.
Does the 4-year engine warranty cost extra?
No. The builder’s standard cover is 3 years, parts only. Every gas engine we sell includes the 4-year no-fault warranty with labour, at no extra charge. There is nothing to add at checkout and no upgrade to buy.
What does “no fault” mean, and when do the 4 years start?
“No fault” means we do not investigate why it failed — if a covered engine fails inside the term, it is covered. The 4 years start the day the engine is installed, and a claim needs proof that a professional shop installed it. Unlimited kilometres, and no deductible.
What labour does the engine warranty pay?
Labour is paid up to CAD $95.00 per hour — a cap on the rate, not a flat payout — and only for the remove-and-replace hours in the Mitchell labour guide. Diagnostic time is covered up to 2 hours, and fluids up to CAD $200.00. Towing and a rental car are not covered. Anything not listed here needs to be agreed with us before the work starts. Worth settling with your shop before the work starts, so nothing on the bill comes as a surprise.
How do I claim on a remanufactured engine?
Call us before any warranty work starts, so we can authorise it. Labour paid on a repair we were not asked about first is not covered. A claim starts with a call to us. We file it with the manufacturer, and the manufacturer pays it. Call (780) 473-2424 with your invoice number — you do not chase the manufacturer yourself.
Does the 4-year warranty cover a diesel, or an engine in commercial use?
No. Diesel engines, and engines put into commercial service, are not covered by this 4-year warranty — the terms vary by engine, so call us for the terms on the unit you’re pricing. Call (780) 473-2424 and we will tell you the exact coverage on the unit you are pricing.
Do reman units have a core charge?
Yes — a separate, refundable core deposit that comes back when you return your rebuildable core.
How long until a remanufactured engine arrives?
It depends on the unit and on what the builder has on the shelf that week, which moves — so we don't publish a wait time we might not be able to keep. Call (780) 473-2424 with the engine you're after and we'll confirm its availability, and the date, with your price.
Shipping & delivery
Do you ship?
Free pickup at our Edmonton yard, local delivery around the region, parcel shipping across Canada, and crated freight for engines and transmissions. We ship into the USA too — ask us.
How much is shipping?
Quoted at real carrier rates by size and destination; freight is quoted per shipment. We confirm the total before you pay.
Financing, trade & selling
Can I pay monthly?
Yes — financing is available on qualifying orders (pay monthly with Affirm). Shops and dealers can open a trade account with net terms instead.
How do I open a trade account?
Fill out the trade credit application and we'll review it and set up wholesale pricing and terms — usually within 1–2 business days.
Do you buy vehicles?
Yes — running or not, clean or salvage title. Use Sell Your Vehicle for a fast cash offer, with FREE towing on all pickups.